Cancellation and Refund Policy

Website: www.annshulaggarwal.com
At Annshul Aggarwal, we strive to deliver premium-quality products and a satisfying shopping experience. Please review our Cancellation and Refund Policy carefully before placing your order.

1) Order Cancellation
 Once an order is successfully placed on our website, it cannot be cancelled or modified under normal circumstances.
 In rare cases, if you have made a duplicate payment or placed the wrong item by mistake, you must contact our customer care team within 1 hour of placing the order. Requests made after that will not be accepted.
 Orders once processed or dispatched are strictly non-cancellable.
 Customized, made-to-order, or altered items cannot be cancelled under any condition.

2) Refund Policy
We follow a strict no-refund policy for all orders once placed and confirmed. Refunds will only be considered under the following conditions:
 You received a damaged or defective item.
 The item delivered is incorrect (not what you ordered).
 Payment was deducted, but the order was not confirmed due to a technical issue.
To claim a refund in such cases, you must:-
 Notify us within 24 hours of delivery.
 Share clear images and an unboxing video as proof of the issue.
 Email or WhatsApp our support team with your Order ID and issue details.
If your claim is approved:-
 Refunds will be processed in the form of store credit or discount voucher, unless otherwise discussed and approved by our team.
 Store credit can be used in future purchases and will be valid for 3 months from the date of issue.
 No cash or bank refunds will be provided unless it's a duplicate transaction or technical fault from our end.

3) Exchange Policy
Exchanges are allowed only in case of size issues and depend on stock availability.
You must inform us within 24 hours of receiving the product and send it back within 3 days at your own cost. The item must be unused, unwashed, and in original condition with tags and packaging intact.

No exchange will be allowed for:-
 Customized or made-to-order outfits.
 Products purchased during sale or promotions
 International orders

4) How to Contact Us
For all cancellations, refund, or exchange-related concerns, contact us at:
Annshul Aggarwal
Email: annshulaggarwal01@gmail.com
Phone: +91-124-4076338 / +91-9810955448
Address: SCO33, 1st & 2nd Floor, Delhi Road, Sector14, Gurugram, Haryana, India